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Sales Question Bank
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Sales - Question 1:

Services marketing become difficult because of

  1. Intangibility
  2. no demand
  3. More complex market
  4. Difficult to enter the market






Sales- Q2. Many firms use environmental scanning to assess their external environment. Environmental scanning should be used to

  1. Respond to current crises
  2. Identify future threats and opportunities
  3. Determine personnel performance
  4. Allocate financial resources
  5. Assist with service delivery
Correct Answer


Sales- Q3. In an organisation, SBU stands for ___

  1. Substitute Business Unit
  2. Sub Business unit
  3. Strategic Business Unit
  4. Standard Business Unit
Correct Answer


Sales- Q4. From the economic system’s point of view, the role of marketing intermediaries is to transform:

  1. raw products into finished products.
  2. consumer needs into producer needs.
  3. consumer needs and wants into product desires.
  4. assortments of products made by producers into the assortments wanted by consumers.
Correct Answer


Sales- Q5. The type of branding used for introducing new products in an existing lineup, is called as___

  1. Individual brand
  2. Umbrella brand
  3. Private Label
  4. Family brand
Correct Answer


Sales- Q6. The benefits of marketing channels are………..

  1. Cost saving
  2. Time saving
  3. Financial support given
  4. All of above
Correct Answer


Sales- Q7. ___ are important to develop and evaluate the results of marketing interactions.

  1. Analytical tools
  2. Data warehouses
  3. Campaign management tools
  4. Interfaces
Correct Answer


Sales- Q8. ___ is the input to the scoping and prioritizing stage of CRM implementation.

  1. Scope statement
  2. Requirements list
  3. Design document
  4. Business plans
Correct Answer


Sales- Q9. Which one of the following is not a necessary condition to be met during the process of exchange?

  1. Each party is capable of communicating
  2. Each party has to arrange its own logistics system
  3. Each party has the ability and desire to indulge in exchange
  4. Each party has something that is of some value to the other party
Correct Answer


Sales- Q10. Which of the following is NOT the strategy of product mix?

  1. Expansion of Product mix
  2. Contraction of Product mix
  3. Alteration of existing products
  4. Pricing the product
Correct Answer











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